Cancellation Policy
We understand that plans can change, and sometimes cancellations are necessary. At Crumaco, we aim to make the cancellation process as straightforward as possible. Please review our cancellation policy below:
1. Cancellation Timeframe:
- Cancellations can be made up to 3-7 working days/hours before the scheduled service or event.
- For cancellations made within 3-7 days days/hours of the scheduled service or event, a cancellation fee may apply.
2. Cancellation Procedure:
- To cancel your booking, please [contact us/visit your account page/submit a cancellation request form] at least [X] days/hours before the scheduled service or event.
- Provide your booking details and reason for cancellation, if applicable.
3. Refund Policy:
- Refunds will be issued according to the terms outlined in our refund policy.
- Depending on the timing of your cancellation and the nature of the service/event booked, refunds may be subject to a processing fee or cancellation charge.
4. Special Circumstances:
- In the event of unforeseen circumstances or emergencies, please contact us as soon as possible to discuss your situation.
5. No-show Policy:
- Failure to attend a scheduled service or event without prior cancellation may result in forfeiture of payment and/or inability to reschedule without additional fees.
6. Modifications:
- Crumaco reserves the right to modify or update this cancellation policy at any time. Any changes will be effective immediately upon posting on our website.
Contact Information:
- If you have any questions or need further assistance regarding cancellations, please don’t hesitate to reach out to our customer service team at [insert contact information].
Thank you for choosing Crumaco. We appreciate your understanding and cooperation regarding our cancellation policy.